Platinum Play Casino Review - Support

Age Limit
Platinum Play
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Trusted by
Malta Gaming Authority

Support

All your questions and queries can be directed to the support team via Live Chat, which is the most convenient way for most players, or via email. The Customer Support team is available 24/7, so whenever you need to contact them you can easily get in touch with one of their well-trained agents.

You can also send an email to Platinum Pay at fortunelounge@playersupportcentre.com. When you contact the casino via Live Chat, most of their agents can assist you in many popular languages including:

  • German
  • French
  • Spanish
  • Norwegian
  • English

What is more, you can head to the FAQ page which is a very good source of information too. You can find a list of questions and answers to some of the common problems players face while playing at the casino.

The casino also has a telephone number which you can use to call them if you need immediate assistance. These are the following numbers you can reach them on:

  • Greece Telephone: 800-127-304
  • Germany Telephone: 08000003370
  • France Telephone: 0-805-108218
  • Cyprus Telephone: 357-800-773-15
  • Canada Telephone: 18667452416
  • Austria Telephone: 0800005080
  • Italy Telephone: 800-986-542
  • Netherlands Telephone: 0-800-0204-703
  • Portugal Telephone: 800-815386
  • Spain Telephone: 800-300-087
  • United Kingdom Telephone: 0-808-2386055
  • USA Telephone: 1-866-745-2415

If you have any questions, issues, or opinions that you want to share with the casino you can send them an email at enquiries@digimedia.com.mt.

Platinum Play cares about its customers so they have made themselves available in many different ways. Additionally, you can contact them via Skype too, and you can find them with their username fortune.lounge. And if you are using Whatsapp, you can find Platinum Play on the following number +27 76 073 9635.

Total score7.2
Pros
+ Elegant entertainment
+ eCogra certified
+ Basic design

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